Q. How do purchase my order on the site?

To order your purchase :-

  1. Click Add to cart button on the products you wish to purchase.
       Add to cartボタンをクリックして商品をカートに入れて下さい。
  2. Click “CONTINUE SHOPPING” to continue add other products into the cart or click checkout to proceed your payment for the products.
       CONTINUE SHOPPINGボタンを押して他の商品もショッピングカートに入れたら、checkoutボタンを押して精算画面に進みます。

  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
    Register Account
  4. You'll need to confirm your shipping address and click Continue to payment method button.
       発送先住所情報を登録したら、Continue to payment methodを押して下さい。
    Shipping address 
  5. Next you'll need to choose your payment method "iPay88 Payment Gateway" then click  button.
       支払い方法は、『iPay88 Payment Gateway』を選択してボタンを押して下さい。
  6. Choose your payment method from CREDIT CARD / ONLINE BANKING then proceed payment
       クレジットカード / オンラインバンキング の中から支払い方法を選択します。
  7. Then your order has been proceeded !

How to online shopping



Q. What are the payment methods available?

Doka online shop offers various kind of Payment Methods as shown below :-






Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here.
  • ログイン後、Account Maintenance” → をクリックして、アカウント情報を編集してください。



Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
  1. 『Lost Password?』をクリックして、登録に使用したEmailを入力してください。
  2. 『Submit』をクリックします。
  3. 確認メールが送られてきますので、変更画面にてパスワード変更を行なってください。



Q. Can I cancel an existing order that have been made?

Yes, only if the order is still on pending status.

- Please send an email to our customers service email at with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in PAID will not be cancel.

 その際メールタイトルは英語で『Request to cancel order』とご記入お願いします。



Q. What is the product's transaction currency?

All products transaction currency will be done in Malaysian ringgit.

Malaysian Ringgit



Q. I still have doubts!

Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to for us to clear your doubts.

Please feel free to contact us !